Friday, 11 December 2009

Retailers uptime in the run up to Christmas.

It is great news that two of eCommera's retailers have had 100% uptime reported by Keynote systems.

Hamleys the toys retailer and House Of Fraser the deparment store both achieved an impressive 100% uptime. Compare this to Amazon, John Lewis and Toys R US which only managed a 98.x%.

The reason why Hamleys and House Of Fraser can manage a 100% uptime is because they are running on a Software as a Services store front powered by Demandware.

Having an uptime of anything above 99.95% is extremely important at this time of year. If a consumer can't access your website, they won't wait around until your website is backup, instead they will visit one your competitors.


You can read more about this on Internet Retailer: UK Retailers Maintain Strong Site Availability and Response Time on Cyber Monday

Even though Internet Retailer did not mention eCommera's other customers, according to our records each of these obtained a 100% uptime on Cyber Monday.

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